Privacy policy

Last updated: June 28, 2026

LuxyAtelier operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LuxyAtelier is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, add to your cart or wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.

We use cookies and similar technologies, including Google Analytics and the Meta Pixel, to understand how visitors use our store and to support advertising. You can control cookies through your browser settings.

Personal Information Sources

We may collect personal information from the following sources:

- Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services from your device when you use our products or visit our websites, and through cookies and similar technologies.
- From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

- Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process purchases, returns, exchanges or other transactions, manage your account, arrange shipping, enable reviews, and create a customized shopping experience.
- Marketing and Advertising. To send marketing and promotional communications by email, text message or postal mail, and to show you online advertisements based on your activity on the Services.
- Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You. To provide customer support, be responsive to you, and maintain our business relationship.
- Legal Reasons. To comply with applicable law or respond to valid legal process, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With Shopify, vendors, and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide marketing services and advertise to you. Our partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products.
- With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may use certain enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. To learn more, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy, security, or accuracy of such sites. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend you do not use unsecure channels to communicate sensitive information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute and may apply only in certain circumstances:

- Right to Access / Know. Request access to personal information we hold about you.
- Right to Delete. Request that we delete personal information we maintain about you.
- Right to Correct. Request that we correct inaccurate personal information.
- Right of Portability. Receive a copy of your personal information and request that we transfer it to a third party, with certain exceptions.
- Right to Opt Out of Sale or Sharing for Targeted Advertising. Opt out of the "sale" or "share" of your personal information or its processing for targeted advertising.
- Managing Communication Preferences. Opt out of promotional emails anytime using the unsubscribe option. We may still send non-promotional emails about your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, subject to verification. We will respond in a timely manner as required by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@luxyatelier.com.

LuxyAtelier is operated by Nova Miami LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States.